Refund Policy

At pronative.ai, we prioritize your educational growth and strive to provide a seamless learning experience through our courses and programs. We understand that circumstances may change, and we have formulated this Refund Policy to outline the terms and conditions regarding refunds for our services.

Please read this policy carefully before making any purchase with us.

Requesting a Refund

To request a refund, please send an email to contact@pronative.ai within the specified eligibility period (before start of the training program). Your email should include:

• Your full name
• The name of the course or program
• The date of purchase
• The reason for the refund request

Our team will review your request and respond to you within 3 to 5 business days.

Refund Processing Time

If your refund request is approved, the refund will be processed, and the amount will be credited to your original method of payment within 7 to 10 business days.

For any queries please reach out to us at contact@pronative.ai.

By purchasing a course or program on pronative.ai, you acknowledge that you have read, understood, and agreed to this Refund Policy. We value your learning experience and are here to support you throughout your educational journey.